Questions before you book are part of the job. Message us on WhatsApp, send an email, or use the form — a real person answers, usually within the hour.

What to tell us

Your dates, your hotel or resort area, how many people are travelling and the ages of any children. With that we can quote an exact price and confirm pickup times without a back-and-forth.

See also airport transfers and our about Helios Travels.

Support while you are here

Guests who have already booked reach the same team for changes, late arrivals or a different pickup point. Support runs seven days a week in English and German.